Your most powerful tool is YOU, before you even say a word. You can feel another's presence - some people make you feel good the second they walk into the room, others make you stand more proud... others make you want to run the other direction. Think about your presence and what it's saying to other people. It should be strong but welcoming, powerful yet open. Your presence comes by being totally PRESENT to each present moment with each person you're with. Are you fully there with them?